Privacy Policy



Vertical Rise Solutions Hawaii Inc. Effective Date: January 1, 2026



Vertical Rise Solutions Hawaii Inc. (“VRS,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information we collect and use in the course of our business operations. This Privacy Policy explains how we collect, use, disclose, and safeguard information obtained through our website (www.vrs-hi.com) and through our communications, including SMS messaging.



This policy applies to customers, property managers, contractors, website visitors, and others who interact with VRS.



1. Information We Collect



A. Information Collected Online

When you visit our website or contact us through online forms, we may collect:

    

B. Information Collected Through Business Communications

As part of our service operations, we may collect:

    

We collect only the information reasonably necessary to support safe, efficient, and reliable operations.



2. How We Use Information

VRS uses personal information solely for legitimate business purposes related to our operations, including:



Vertical Rise Solutions Hawaii Inc. does not sell personal information. We do not use personal information for unrelated marketing purposes.



3. Sharing and Disclosure of Information

We limit disclosure of personal information to what is necessary for business operations.

We may share information:

We do not sell, rent, or trade personal information to third parties.



4. SMS Communications Privacy Notice

VRS may communicate with customers and authorized contacts via SMS (text messaging) for operational purposes, including:

Use of Personal Data in SMS

Personal information used in SMS communications is limited to contact details necessary for business operations. SMS content is used strictly for operational communications.



Consent

By providing your mobile number to VRS, you consent to receive SMS communications related to our services.



Opt-Out

You may opt out at any time by replying STOP to any SMS message. After opting out, you will no longer receive SMS communications unless you re-enroll.



No Sale or Marketing Use

VRS does not sell phone numbers or use SMS for unrelated marketing purposes.



5. Cookies and Website Analytics

Our website may use cookies or similar technologies to:

You may control cookies through your browser settings.



6. Data Security

VRS implements reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction. While no system is completely secure, we strive to protect information consistent with industry best practices.



7. Data Retention

We retain personal information only as long as necessary to:



8. Third-Party Links

Our website may contain links to third-party websites. VRS is not responsible for the privacy practices of those sites.



9. Children’s Privacy

Our services and website are not directed toward children under 13. We do not knowingly collect personal information from children.



10. Changes to This Policy

VRS may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.



11. Contact Us

If you have questions about this Privacy Policy or how we handle personal information, please contact:



Vertical Rise Solutions Hawaii Inc. 1580 Makaloa Street Suite 1100; Honolulu, HI 96814 info@vrs-hi.com +1.808.272.9006